Reward for finding pole left at West Mt

Guys need some help

I left just one of my new adjustable poles at the NW Lift by The Mach on Monday.  My son handed me his skis to put away and I forgot to pick up my pole I was using as a hiking stick.

I've called West a couple times and they are not being at all helpful.  The places they have said it could be are
in lost and found
At the race department
Still over by the NW lift or the small lodge there
Or just throw by the ops staff somewhere by the main lodge
No one is willing to look for it that I have talked to at West

I'm offering a Whiteface unlimited vochure that has no expiration date to whomever finds it and arranges for me to pick it up from them.

Photos of the Volkl Tour stick

Hey I saw your post an took a ride over. I have your pole. Call me 518 932-XXXX. Jim

sweet!  
Thanks to Outlaw

Ticks me off that it was sitting right where I told three different people at West on the phone it was and they assured me it was not there and that they had looked.

Pole is on its way via us mail,shud be there by Tuesday,I don't need anything in return,glad I could help

Your upset people did not drop what they were doing to go look for your ski pole? You realize you sound like a big dick right?

I am with Coach on this one.  Same issue at another close ny ski hill recently.  Left a glove, called next morning (Monday), gave exact time and table where is was left, and of course no help, no effort, nothing found.   No one steals one glove or one pole.  A little effort at times would be nice.  Oh wait, that would be Customer Service.  

outlaw 1 wrote

Hey I saw your post an took a ride over. I have your pole. Call me 518 932-3485. Jimj

Kudos and many at-a-boys to you Outlaw !

a few years ago my wife left her skis at Sugarbush..long story

anyway, we called and they found them and shipped them to us no charge....

Nice to know there are some good & decent people out there!!!

Hoser wrote

I am with Coach on this one.  
...
Oh wait, that would be Customer Service.

+1

Sure it was a mistake to leave the pole, but we all make mistakes and it would be nice to know after spending a bunch of money as a place that they give a shit.

tom

West has had bad apples. Years ago, their lifties had such " don't give a shit attitudes " that people without a lift ticket could just skate right up and hop on the lift, no questions or problems. It happened often.

JasonWx wrote

a few years ago my wife left her skis at Sugarbush..long story
 

LOL

A couple years ago we were setting up for a drive. One of the guys on watch forgot his rifle

Outlaw you ARE a good dude !!

I called and was told they called the liftie to ask if a pole was sitting about 10 feet from where the liftie stands and was told it was not there.  Which of course was exactly where outlaw found it.  How am I a dick about thisWest made a shit load of money off this raceThis was basic customer service that they blew offRumor is they won't survive to next season and I think their employees are now phoning it in for the rest of the season