ml242 wrote
Snowballs wrote
You never know what happen originally. It could be the waiter was rude, dismissive or what ever.
Sure, the owner did say this:
I would like to address the LeSean McCoy tipping situation and our role in it.
For starters, I take total and complete responsibility for sharing this receipt. It was not our server's decision, it was mine. I am to blame.
I decided to take action after some serious thought. And while I'd like to apologize to Mr McCoy, I cannot in good conscience do so. I stand by my actions one hundred percent.
Mr McCoy and his three companions came into my place on Monday afternoon, and immediately the whole staff was excited. Mr McCoy is a skilled athlete and is one of our beloved Philadelphia Eagles. A true Philly legend and a sports hero. Understandably my staff was really pumped, especially on the heels of they terrific win the day before. (Go Eagles!).
Mr McCoy and his friend sat inside at a booth next to my management and next to me. They were given excellent service. Impeccable service. If anything, our server was a little nervous as was our food runner, because they are big, big fans.
He and his group, from the moment they sat down, were verbally abusive to our staff in the most insulting ways. The derogatory statements about women and their sheer contempt for the staff serving them wasn't the end, however. After Mr McCoy and his group left I looked over and saw their server, my friend, with his head bowed down and with a very confused look on his face. I took the receipt out of his hand and I couldn't believe that anyone could be so callous. Mr McCoy had left a .03% tip for our staff. Our staff that was beyond excited to see him walk into our burger joint and was excited to serve him. That's twenty cents on a tab of over $60. Twenty cents that our server has to split with the food runner and the bartender. Two dimes from an insulting multimillionaire.
I bet Mr McCoy is usually an awesome dude. And everyone has their bad days. But I'm from Philly and have had the pleasure of meeting many of our bad ass sports heroes. Ron Jaworski I met as a kid and I love. Iverson I loved. Mike Schmidt! You name 'em. I love all of our athletes past and present. Hometown heroes who treat those below them with some respect. And maybe Mr McCoy was having a "bad day" after his big victory all that, but the reports of him receiving "bad service" is a complete slanderous lie, and my crew here is better than that and deserves better than that.
At the end of the day, I did what I felt my heart told me to do. And I don't want anything from Mr McCoy, but...maybe an apology to his server who gave him excellent service would be cool.
Again, I am the owner and I take full responsibility for my actions. Eagles fans, I feel ya. Id be pissed too. But a man's gotta do what a man's gotta do and stick up for his friends.
Hate mail should be directed to tommy@pytburger.com. I will respond to you right after I catch up on this mornings hate mail.
McCoy is a known social a-hole. However, this long winded note has some falsehoods in it.
The waiter confirmed what the manager said and agreed that McCoy and his group were verbally abusive the whole time. However, the waiter also admitted that he forgot to deliver an appetizer(really not a big deal unless you are an a-hole). After the waiter apologized for the missing appetizer and was subjected to more verbal abuse the waiter admitted he did not visit the table again until it was time to deliver the bill. It sounds like the waiter was delivering an FU to McCoy and the table. The waiter could have asked his manager to handle the table and McCoy also could have asked to see the manager after the waiter went missing.
If the manager was right there (as he seems to indicate in his note) when this happened maybe he could have handled the situation better than the waiter. The manager clearly took no action to try and fix the situation. His note claims he saw nothing but good service delivered in contrast to the waiter admitting a minor error and then his ignoring the table. The manager's credibility should be questioned.
McCoy clearly lived up to his reputation. When you leave a zero tip you are not just screwing the waiter, but also the busboys, bartenders, and whoever else is in the tip pool. McCoy should have been the bigger man, but his history indicates that this is not possible.
Locked
